We pledge to protect your privacy at all times. We never share any of your information with any party not directly involved in your investment, and will always act responsibly to protect your data. You can cancel all communications at any time. We will never sell any of your information to any third party
Coyne Group UK Limited (“Coyne Group”, “Us”, “Our”, “We”) operates this website and is the data controller for the purpose of the General Data Protection Regulation (GDPR) (EU) 2016/679. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the website. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our site, you are accepting and consenting to the practices described in this policy.
In specific situations, we can collect and process your data with your consent.
In certain circumstances, we need your personal data to comply with our contractual obligations.
If the law requires us to, we may need to collect and process your data.
In specific situations, we require your data to pursue our legitimate interests in a way which might reasonably be expected as part of the running our business and which does not materially impact your rights, freedom or interests.
Information we may collect from you and process the following data about you
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register with the Coyne Group, subscribe to our news-letters, report a problem with our site or carry out any other activities on our site. Coyne Group may also gather data about you:
We collect data from publicly-available sources (such as Land Registry, credit referencing agencies and vote registers) when you have given your consent to share information or where the information is made public as a matter of law in relation towards KYC and AML regulation.
The information you give us may include your name, address, e-mail address and phone number, financial and credit card information and other personal information.
Copies of documents you provide to prove your age or identity where the law requires this. (including your passport and driver’s licence). This will include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality.
We may collect notes from our conversations with you, details of any complaints or comments you make, details of investments you made and how and when you contact us.
We may request the following:
With regard to each of your visits to our site we may automatically collect the following information:
We use the following cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Uses made of the information
We use information held about you in the following ways to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with any member of our company, which means Coyne Group employees and consultants. Our employee’s and consultants sign a mandatory data protection document.
We may disclose your personal information to third parties:
Sharing your data with third parties for their own purposes
We will only do this in very specific circumstances, for example:
For fraud management, we may share information about fraudulent or potentially fraudulent activity in our premises or systems. This may include sharing data about individuals with law enforcement bodies.
We may also be required to disclose your personal data to the police or other enforcement, regulatory or Government body, in your country of origin or elsewhere, upon a valid request to do so. These requests are assessed on a case-by-case basis and take the privacy of our customers into consideration.
We may, from time to time, expand, reduce or sell Coyne Group and this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
For further information please contact our Data Protection Officer by emailing firstname.lastname@example.org
Where we store your personal data
How long will we keep your personal data?
Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period, your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes where available on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
You have the right to request access to your data by the form of a “Data Subject Request” at no charge to yourself and have this provided to you in no more than 30 days.
You have the right to withdraw consent at any time.
You have the right erasure. At any point you may request that we erase or delete all and any personal information or data held on you where there is no compelling reason for its continued processing.
You have the right to rectification. At any point you may request that we correct or rectify any personal information or data on you held by ourselves.
You have the right to make a complaint and seek redress either through the Information Commission Officer (ICO) or through the courts. Details are available at: https://ico.org.uk/
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
GDPR gives you the right to information held about you and information can be accessed in accordance with GDPR by emailing firstname.lastname@example.org
Post: Coyne Group UK Ltd, Quays Office Park, Conference Avenue, Portishead, BS20 7LF
Tel: 01275 866445